FREEPORT, Maine (Press Herald) - Some customers of L.L. Bean Inc. continue to experience shipping delays and other frustrations nearly two months after the company first reported problems related to a systems upgrade.
The Freeport-based retailer said most of its online and catalog orders are shipping on time, but acknowledged a recently implemented systems overhaul continues to cause delays for some. Company representatives said they are “working very hard to resolve these issues.”
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