L.L. Bean to close Bangor call center

FREEPORT, Maine (AP) - Outdoors outfitter L.L. Bean announced Wednesday that it is closing a Bangor call center that employs 220 people.

The employees, most of whom are part-time, were notified of the decision on Wednesday.

Call center workers generally take phone calls from customers placing orders from the Freeport-based company, but a spokeswoman said fewer people are making telephone orders as more place their orders online. Spokeswoman Carolyn Beem said the Bangor facility, which opened in 2005, will close in May 2016 to give employees as much lead time as possible. Some of the employees will get an opportunity to take other jobs with the company, either working from home or at call centers in Lewiston or Portland.

She said the Bangor workers were "highly engaged and satisfied."


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